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Effective Date: 2025/10/17
Seulan Shop(“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.
By using our website, you consent to the collection and use of information as described in this Privacy Policy. If you have any questions, please contact us at official@shopseulan.com.
Information We Collect
We collect two types of information from you:
- Personal Information: This includes details that can identify you, such as your name, address, email address, phone number, and payment information.
- Non-Personal Information: This includes data that cannot be used to identify you, such as your IP address, browser type, device information, and browsing activity on our site.
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To complete and manage your orders, including payment processing and order fulfillment.
- To Improve Our Website: To enhance user experience, analyze usage patterns, and ensure that content is presented in the most effective way.
- To Communicate with You: To send order confirmations, updates, promotional offers, and other communications you have consented to receive.
- To Provide Customer Support: To respond to inquiries, resolve issues, and improve our customer service.
- To Comply with Legal Obligations: To comply with applicable laws and regulations.
Sharing Your Information
We will not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders and provide customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, and property, or the rights, safety, and property of others.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to remember your preferences and activities on our website. You can set your browser to refuse cookies or alert you when cookies are being sent, but please note that some parts of our website may not function properly without them.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request to access, correct, or update your personal information.
- Deletion: You can request to delete your personal information, subject to certain legal exceptions.
- Opt-out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Third-Party Links
Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
- Email: official@shopseulan.com
- Phone (International): +86 19901783488 (Please note that international call rates may apply)
